Login

Mimecast Service Status

Header Image
Active Incident

Updated a few seconds ago

Automatic Threat Remediation non-actionable alertsOperational

Incident Status

Operational

Components

United States Grid, United States B Grid, United Kingdom Grid, South African Grid, Australian Grid, German Grid, Canadian Grid, Offshore Grid

Service

Administration Console, Remediation


April 10, 2026 10:24PM UTC
IDENTIFIED

We are aware that some customers have been receiving alerts for Threat Remediation jobs that do not correspond to actionable items in the Administration Console. Customers in this situation can consider these non-actionable alerts, with no existing threats to remediate. We have identified the underlying cause and have deployed a corrective update. There will continue to be some alerts based on previously identified patterns that will be cleared over time.

United States Grid

Operational

United States B Grid

Operational

United States - Email Security, Cloud Integrated

Operational

United Kingdom Grid

Operational

United Kingdom - Email Security, Cloud Integrated

Operational

South African Grid

Operational

South Africa - Email Security, Cloud Integrated

Operational

Australian Grid

Operational

Australia - Email Security, Cloud Integrated

Operational

German Grid

Operational

Germany - Email Security, Cloud Integrated

Operational

Canadian Grid

Operational

Canada - Email Security, Cloud Integrated

Operational

Offshore Grid

Operational

Aware - US Azure East

Operational

Points of Contact

Operational

Scheduled Maintenance

Scheduled Maintenance: United Kingdom (UK) GridMaintenance

Schedule

April 17, 2026 6:00PM - 10:00PM UTC

Components

United Kingdom Grid

Service

Administration Console, Email Processing, End User Applications, Remediation, Threat Protection, Web Security, Authentication, Awareness Training, Aware - Search & Discover, Aware - Signal, Aware - Spotlight

Description

We will be performing scheduled maintenance on our UK grid on Friday, 17 April 2026, from 18:00 to 22:00 UTC. IMPACT: Customers may experience intermittent disruption to email processing and access to the Administration Console. No emails will be lost. If the maintenance extends beyond the scheduled window, updates will be posted on the Mimecast Service Status Page. If you have any questions, please contact your Account Support team.